How To File an Insurance Claim for a Medical Wig

Filing an insurance claim for a medical wig can be a straightforward process if you know the right steps. Many insurance providers cover cranial prostheses—medical-grade wigs designed for individuals experiencing hair loss due to medical conditions like cancer, alopecia, or other treatments. To get started, please follow the instructions provided on this web page. If you need further assistance, call our salon and will do our best to try to help you navigate your insurance claims. You may also be interested in tax refunds for a medical wigs.

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Step 1: Confirm Coverage

Before purchasing a wig, reach out to your insurance provider to confirm whether they cover a “medical hair prosthesis” (Note: this is different from a cosmetic wig). Be sure to ask via email so you have a written record of their response.

Step 2: Get Pre-Approved

Once you confirm coverage, follow these steps:

Determine Coverage Amount: To find out how much your insurance will cover, send an estimate for a wig to your provider. We recommend starting with an estimate for a human hair wig. Download our pre-written estimates or contact our salon for a custom estimate.

Human hair wig estimate »

Synthetic wig estimate »

Clarify Type of Coverage: Ask your insurance company if you need to use an in-network provider or if they offer out-of-network benefits. Ask your insurance company if they have a list of in-network providers; they probably don’t have any local salons in their network. Then ask if they offer out-of-network benefits, and if they accept Hair Place Inc. (Federal Tax ID #13-3925124). If not, request an exception so you can buy and service a wig at our salon. Also, ask if going out-of-network results in reduced coverage and if full benefits can be provided, given they don’t have a list of local in network salons.

Step 3. File a Claim

After getting approval, schedule a complimentary consultation to choose your wig. We are available Monday-Saturday from 11:00am to 6:00pm. Additional consultations are $75/hour. Your wig purchase includes: Initial cut/styling, wig kit (shampoo, conditioner, brush, stand, grip, net), complimentary wash and style lesson. Once purchased, you can file a claim with your insurance provider.

Here’s what you’ll need:

  • Claim Form #1500: Download claim form or ask your insurance provider for a copy.
  • Federal Tax ID: #13-3925124
  • National Provider ID: 1992002042
  • License: #045279
  • Procedure Code: A9282 (Synthetic wig) | L8499 (Human hair wig)
  • Doctor Prescription: Rx for a ‘Medical Hair Prosthesis’ or ‘Cranial Prosthesis’. MUST include diagnosis code.
  • Receipt for Wig: A receipt showing you paid in full

After getting approval, schedule a complimentary consultation to choose your wig. We are available Monday-Saturday from 11:00am to 6:00pm. Additional consultations are $75/hour. Your wig purchase includes: Initial cut/styling, wig kit (shampoo, conditioner, brush, stand, grip, net), complimentary wash and style lesson. Once purchased, you can file a claim with your insurance provider.

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